Last Updated: January 2026

Privacy Policy — how baje23 keeps your data safe

Protecting your personal data is our top priority. Everything about how baje23 collects, uses, and stores your data is clearly laid out here.

Our privacy commitments at a glance

The core principles baje23 follows to protect your data

Encrypted Data Protection

All your personal and financial data is protected with SSL encryption. Third parties have no access to your information under any circumstances.

Your Data Is Never Sold

Baje23 never sells your personal data to third parties. Your data is used solely to improve and deliver our services.

You're in control

You can view, correct, or request deletion of your data at any time. Full control over your data stays with you.

Transparent Cookie Policy

We are transparent about what cookies we use and why. You can update your cookie preferences at any time.

Secure Data Storage

Your data is stored on secure servers. Any data that is no longer needed is deleted after a defined period.

Marketing Opt-Out

You can opt out of promotional communications at any time. We respect your preferences.

1. Information We Collect

We collect various types of information when you register and use our services on baje23. This Privacy Policy clearly outlines what data is collected and why. It takes effect as soon as you access the baje23 platform.

Information Collected at Registration

  • Full Name & Date of Birth
  • Email Address & Mobile Number
  • Residential Address
  • Identity verification documents (NID or Passport)
  • Payment method details (Mobile Banking, Nagad, Rocket number)

Data Collected Automatically During Use

  • IP Address & Device Information
  • Browser Type & Operating System
  • Time spent on the platform and pages visited
  • Transaction History & Gaming Activity

Please Note: We only collect data that is genuinely necessary to provide our services. We do not ask for any personal information beyond what is required.

2. How Your Information Is Used

Baje23 uses collected data for specific, clearly defined purposes only. It is never used for any other purpose without your consent. All use cases are detailed below.

Types of Data Purpose of Use Legal Basis
Identity Information Account Creation & Verification Compliance
Payment Information Deposit & Withdrawal Process Compliance
Contact Information Support & Notifications Legitimate Interest
Usage Data Service Improvement & Security Legitimate Interest
Gaming History Responsible Gaming Monitoring Legal Obligations

With your consent, we may also notify you about promotional offers, new games, and special bonuses. You can opt out of these notifications at any time.

3. Sharing Information with Third Parties

Baje23 never sells your personal data. In limited cases, specific information may be shared with trusted partners — strictly for the purpose of delivering our services.

When data may be shared

  • Payment Providers: Minimum data required to process Mobile Banking, Nagad, and Rocket transactions.
  • Game Software Providers: For technical requirements needed to run games.
  • Identity Verification Services: For completing KYC verification.
  • Legal Authorities: When required by a lawful order or investigation.
  • Anti-Fraud System: To prevent fraud.

Important: All third parties we work with are bound by the same privacy standards. They may only use data for the specific purpose for which it was shared.

What we never do

  • We do not sell your data to advertising companies.
  • We do not share your data with third parties for marketing purposes.
  • We do not profile you without your consent.

4. Cookies & Tracking Technologies

Baje23 uses cookies and similar technologies to enhance your experience on the platform. Cookies are small data files stored in your browser.

Types of cookies we use

Essential Cookies

Required for login sessions and security. These cannot be disabled.

Analytics Cookies

To understand which pages are used most. You can disable this.

Preference Cookies

To remember your language and theme preferences. You can disable these at your convenience.

Marketing Cookies

To show you relevant offers. Entirely optional.

You can delete or disable cookies at any time through your browser settings. Note that disabling certain essential cookies may affect the functionality of some platform features.

5. Data Protection Methods

Baje23 uses industry-standard technology and processes to keep your data secure. Our security systems are regularly reviewed and upgraded.

SSL/TLS Encryption

All data transfers are secured with 256-bit SSL encryption.

Secure Servers

Stored on server data centers, monitored 24/7.

Two-Factor Verification

Two-factor authentication (2FA) is available to secure your account at login.

Restricted Access

Only authorized personnel are permitted to access the required information.

Secure Transactions: Every financial transaction on baje23 is processed through encrypted channels. Your payment details are never stored in any logs.

6. Your Privacy Rights

As a baje23 user, you have several important rights over your own data. We respect these rights and are here to help you exercise them.

Right of Access

You can request to view the data we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

Under certain conditions, you may request that your data be deleted.

Right to Restrict Processing

You may request that data processing be restricted in certain cases.

Right to Data Portability

You can request a copy of your data in a portable format.

Right to Object

You may object to the use of your data for specific purposes.

To exercise any of the above rights, please contact our support team. We aim to respond within 30 business days.

7. Protection of Children's Privacy

Baje23 strictly prohibits use of the platform by anyone under 18. We do not knowingly collect personal data from minors.

  • Age verification is mandatory at the time of registration.
  • If a user is found to be underage, their account will be suspended immediately.
  • Any data collected from minors will be deleted immediately.
  • If parents have any concerns, they are welcome to contact us.

A note for parents: If you believe your child is using baje23, please contact our support team right away. We will act promptly.

8. Data Retention Period

Baje23 does not store your data indefinitely. Each type of information has a defined retention period, and data is securely deleted once it is no longer needed.

Types of Data Retention Period Reason
Account Information For as long as the account remains active Service Delivery
Transaction Records 5 Years Legal Obligations
KYC Documents 5 years after account closure Regulatory Requirements
Communication Logs 2 Years Service Quality Improvement
Cookie Data 30 Days to 1 Year Technical Requirements
Marketing Data Until Consent Is Withdrawn Optional Communications

Even after an account is closed, certain data may be retained for a specified period due to legal obligations. It is securely deleted once that period expires.

9. Changes to the Privacy Policy

Baje23 may update this Privacy Policy from time to time. You will be notified of any changes in an appropriate manner.

  • Check the "Last Updated" date at the top of this page to see whether the policy has changed.
  • For significant changes, you will be notified via email or a platform notification.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.

Note: Check the top of this page regularly to stay up to date with our latest Privacy Policy.

10. Contact Us

Contact us for any privacy-related questions, complaints, or requests. Our data protection team is always ready to assist you.

Email Support

For privacy-related requests:
[email protected]

Live Chat

By logging in to the platform
24/7 Live Chat Talk to Us

We typically respond within 24–48 hours. Complex requests may take up to 30 business days.

Quick Response Support in Bengali Available 24/7

Join a Safe & Transparent Platform

Your privacy is our responsibility. Register with baje23 and enjoy Live Casino, Sports Betting, and more in a secure environment.

By registering, you agree to our Privacy Policy and Terms & Conditions. For users aged 18+ only.

General FAQ

Answers to the most frequently asked questions about our Privacy Policy

No, baje23 never sells your personal data to third parties. Only the minimum necessary information is shared with trusted partners when required to deliver our services, and those partners are bound by the same privacy standards.

Most data is deleted when an account is closed. However, transaction records and KYC documents are retained for a set period (typically 5 years) to meet legal requirements, then securely deleted.

Yes, you have full rights to view your data. Submit a request to our support team and we will provide a copy of the information we hold about you within 30 business days.

Click the "Unsubscribe" link at the bottom of any promotional email, or let our support team know. We will update your preferences promptly. Please note that essential account notifications cannot be turned off.

No, baje23 does not store card numbers or CVV details directly. Payment information is processed exclusively through encrypted gateways. Mobile Banking, Nagad, or Rocket numbers are used solely for transaction verification.
বাংলা